1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This may include:

Name, email address, phone number, and business information
Payment and billing information
Call recordings and transcripts processed through our AI system
Customer data you input into the platform
Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Train and improve our AI models
Monitor and analyze trends and usage

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who perform services on our behalf
If required by law or to respond to legal process
To protect the rights, property, and safety of TheKeyBot and others
With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate information
Request deletion of your information
Object to or restrict certain processing of your data
Withdraw consent where we rely on it

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. See our Cookie Policy for more details.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at contact@thekeybot.com.